The hotel is under construction, there was no pool even though advertised. We wanted the pool. Terrible so called continental breakfast of just a bowl of oranges, a broken orange juice dispenser and no coffee. Broken toilet seat, window blind broken hanging off wall, mini fridge leaking water, ac broke and kept shutting off, knats and flies in the room and we kept getting bit while sleeping. There was no where else to stay. The hotel smelled of cigarette smoke. We spoke with hotel.com that we wanted a refund and they would have a manager call me next day, so far no call.