Where do I start. When I first got to my room, the lights were only half working in the bathroom, it was too dark. The thermostat stopped working throughout the evening and I woke up to 74° room when it was set to 66°. And there were earwigs in the bathroom. Gross. The phones in the rooms don’t work. I called the front desk and was placed on hold forever before I hung up. I went to work, I notified them to please fix the lights as I was hard to get ready this morning, As well as the thermostat issue. They assured both would be fixed. I returned to the room late from work, and my room was dirty - no housekeeping came. They did fix the lights though. I called front desk - three times - never able to get through. Keep in mind this is on my cell phone because the phones in the room don’t work. I had to walk all the way across the hotel and down to lobby to get fresh towels. Annoyed at this point I returned to my room. Started to watch a movie before bed. While guess what. The TV only has around 50 stations to watch, and you can’t watch HBO channels in the bedroom because it does not work in the bedroom only in the main room - So super inconvenient if your wanting to finish the movie your watching in bed. Over all NOT a good experience at all and I won’t be back to this location.