Staff was so welcoming and friendly and so helpful! Always at your service! Huge lobby, but it smelled like urine, recommend using better cleaning products, especially for the lobby, although it was kept clean at all times, there was a lingering urine smell. The 1st room we were placed in had tiny little bugs on the new sheets, and it smelled old and musty, requested for a different room and thungs were fine. However, my family's room was infested with roaches, saw a couple every night in their room, but thats expected in Thailand and with all the millions of travelers in and out. They had a nice rooftop pool, but i personally didnt utilize it. Gym is small, but cool. We were told we could not eat/drink in the lobby which was not cool. That rule should change..overall it is conveniently located and walkable to lots of areas, make sure you make a stop at Emsphere mall/center! Thanks again Kevin and Bomp and thr gang for an enjoyable time!