The staff were above average, as well as cleanliness. Issues with the room are functional issues. 1: had to ensure flush handle on toilet fully returned to original position or it wouldn’t stop running, 2: the refrigerator leaked onto the floor and 3: dresser drawers wouldn’t stay closed. A guide for tv lineup would be nice and an info sheet on local businesses, I.e., restaurants, laundromats, entertainment, etc would be helpful. I appreciated the pet area and cleanup bags.