Not only did we not get the requested early check in, but our apartment was not ready at the standard check in time of 3:00pm and we had to wait another hour for it to be made ready. The front desk staff leaves at 3:30, which is baffling to me when checkin isn’t until 3:00. Other than the codes to access our apartment, we received no instruction about the apartment and had to figure it all out on our own.
There is no elevator/lift and our apartment was on the 3rd floor. There were 3 of us with large luggage. The front desk agent did arrange to have our luggage put into the apartment while we were waiting for it to be made ready, but there was no help with luggage when we checked out. The apartment itself was fine though no closet or hooks downstairs to hang coats and umbrellas (it rained a lot) a few well placed wall hooks or coat rack would have been nice. Bathrooms were nice and well maintained, again a few hooks to hang wet towels are needed. Can’t comment on the kitchen or how well it was stocked, because we did not cook. The neighborhood was OK, not much around but a small shopping area about a 10 min. walk. We ate at a very good Italian Bistro, “Mama Mia” that was in the shopping area.