The check-in was nice, and although we received no communication back regarding our ground floor request. We did get a ground floor and could back our car to the room. We were sadly placed right across from the door to the breakfast area, and after 6:00 am, there was no sleeping, plus at night, it sounded like groups spent time in that area. We always think that perhaps we get the worst room since we booked with Expedia. The room was nice. Had all the amenities, but the fridge was loud and kept us up at night. The bed had hard sides and not that comfortable. The sofa bed was nice, but very tight in the room. They served a supposed hot breakfast, but the eggs and sausage/ham were not very hot. The hot steamer must have been set too low. It was okay all the same. The Hotel needs to decide whether it is a Comfort Inn or a Quality Inn.