Novotel Surfers Paradise

Firstly good points 24 hour front desk is very useful the pool and spa while best was very nice. But the room is quite underwhelming in style Comfort and very noisey. Nothing much in room but a tiny empty bar fridge. Kettle and tea. The off sight parking is a joke and the breakfast was below standard of a 4 star hotel. At best it’s a 3-3.5 star. Not what I expected at all and well overpriced for everything. Will not be staying here again. Would have been good if I was in my 20s again but not for over 30s

Due to the Covid-19, many things were different with previous information. Location was main reason that i chose. It was really close to beach and all other shopping centre.

I have stayed at many other Novotel hotels and this is the worst . Hotel is very tired, room is smelly , furnishings are old, restaurant for breakfast feel like a canteen . Gym is so tiny with a few old equipments. The only thing I like about the hotel is the location. In the central of Surfers Paradise. Walking distance to the beach snd eateries. Not worth the money I paid ($380 per night). Will not come back again .

Very old hotel that is in a fantastic area of Surfers. After paying over $400 a night (it was the school holidays though) I was expecting a very nice hotel. Unfortunately I was immediately disappointed. Our room and in fact the floor was extremely smelly, non stop musk smell. My wife went and bought candles and we left the windows open the whole stay. I let them know that it was very smelly and eventually after 3 days we were offered another room, which was nice. The wifi is crap also. Oh and the parking is expensive if you have a car. Not worth the price.

Parking was extremely difficult our vehicle was over 2.0m high very limited only 1&2 hr street parking spent $36 on paid parking and still managed to get an $80 fine. Hotel is in an awesome location but it does need updating rooms are quite small especially the bathroom overall our stay was enjoyable.

I love staying at the Novotel in Surfers. It is central to everything we need over a weekend stay, right by the beach, has the shopping mall on the ground floor with quick access to Woolworths and places to eat and drink. We requested a beach view which was amazing. The staff have always been friendly and accommodating. My husband couldn't stop talking about how comfy the bed was.

Always a great experience staying here as it’s close to all amenities

Really great hotel, great location and modern facility. Would stay here again!

Apart from the hiccup where the keys to the room wasn’t working. Although very frustrating having to go up and down the lift couple of times and waiting in the queue at least 20mins. Need AC as it was hot. The friendly staff sorted it out.

Comfortable linens and bed and spacious room. Great location