If I was rating the property for staff alone, the rating would be much higher. However, the hotel building itself indoor and outdoor was run down. The room was hot when we entered and took time to cool down with the AC unit. I think that the hot, muggy weather made for the perfect breeding ground for mold because that’s what the air from the AC smelled like when it was running. The elevator was quite dirty and noisy. The pool was overcrowded with young kids having a blast - which was fine as long as you neither wanted to swim nor talk. The beds were good, though definitely not queen size - more like a full. The adjoining rooms do not have a handle on the exterior so if your kids shut the door, make sure you have your keycard handy or block the door from being shut. The breakfast was a mixture of good and bad. The sausage wasn’t good at all. The egg substitute had no flavor. The waffles were great. I didn’t see fruit except for bananas and the juices were from concentrate. The coffee was good, however, and the people friendly.