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Sheraton Imperial Kuala Lumpur Hotel

5.0 star property
Luxury hotel with spa, near Suria KLCC Shopping Centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Imperial Kuala Lumpur Hotel

Serves lunch, dinner, and happy hour
Outdoor pool, sun loungers
Presidential Room, 1 King Bed, City View | Hypo-allergenic bedding, down comforters, minibar, in-room safe
Hypo-allergenic bedding, down comforters, minibar, in-room safe
Sauna, spa tub, steam room, massages

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Electric vehicle charging point
    Electric vehicle charging point
  • Pool
    Pool
  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Spa
    Spa
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • Spa tub
  • Pool bar
For families
  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
The price is $85
$103 total
includes taxes & fees
Nov 28 - Nov 29

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, City View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Room, 2 Twin Beds, City View

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, City View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Hair dryer
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, City View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Club Room, 2 Twin Beds, City View

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Hair dryer
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, City View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom, City View

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Club Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Separate bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed, City View

Presidential Room, 1 King Bed, City View | Living room | 55-inch Smart TV with satellite channels, TV

Presidential Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, City View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Club Suite, 1 Bedroom, City View

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Separate bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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The price is $72
$88 total
includes taxes & fees
Dec 15 - Dec 16
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About the neighborhood

Map
Jalan Sultan Ismail, Kuala Lumpur, 50250

What's nearby

  • Petronas Twin Towers - 19 min walk - 1.7 km
  • Suria KLCC Shopping Centre - 3 min drive - 1.9 km
  • Pavilion Kuala Lumpur - 3 min drive - 2.4 km
  • KLCC Park - 3 min drive - 2.4 km
  • Kuala Lumpur Tower - 3 min drive - 2.1 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 27 min drive
  • Kuala Lumpur International Airport (KUL) - 48 min drive
  • Kuala Lumpur Sultan Ismail Station - 11 min walk
  • Kuala Lumpur Bank NeStation KTM Komuter Station - 16 min walk
  • Kuala Lumpur Masjid Jamek Station - 18 min walk
  • Medan Tuanku Station - 1 min walk
  • Dang Wangi Station - 7 min walk
  • Bukit Nanas Station - 9 min walk

Restaurants

  • ‪Kluang Station - ‬1 min walk
  • ‪Essence - ‬1 min walk
  • ‪The Chicken Rice Shop - ‬4 min walk
  • ‪Ayam Penyet Best - ‬5 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Sheraton Imperial Kuala Lumpur Hotel

When you stay at Sheraton Imperial Kuala Lumpur Hotel, you'll be just a 5-minute drive from Petronas Twin Towers and Suria KLCC Shopping Centre. Guests can be pampered with massages at the spa, and Essence, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a 24-hour fitness center. Fellow travelers like the overall property condition. The property is just a short walk to public transportation: Medan Tuanku Station is steps away and Dang Wangi Station is 7 minutes.

Languages

Chinese (Mandarin), English, Malay

At a glance

Hotel size

  • 398 rooms
  • Arranged over 38 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: anytime
  • Contactless check-in available
  • Express check-out available
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (MYR 125 per day)
  • Onsite valet parking (MYR 30 per day)
  • Onsite parking limited
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Traveling with children

  • Babysitting (surcharge)
  • Grocery/convenience store
  • Children's menu

What to do

  • Shopping

Working away

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference space (17652 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Lockers available
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Elevator door width (inches): 47
  • Wheelchair-accessible path to elevator
  • Visual alarms in hallways
  • Closed captioned TV
  • Lever door handles
  • Stair-free path to entrance

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mandara Spa. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.

Dining

Essence - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.
Celestial Court - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open select days.
Pavilions Lounge - This lobby lounge serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 79.00 to 79.00 for adults, and MYR 39.50 to 39.50 for children

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for MYR 141.6 per night

Parking

  • Self parking costs MYR 125 per day
  • Valet parking costs MYR 30 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Hotel Kuala Lumpur Sheraton
Hotel Sheraton Imperial Kuala Lumpur
Imperial Sheraton Kuala Lumpur
Kuala Lumpur Hotel Sheraton
Kuala Lumpur Sheraton Hotel
Kuala Lumpur Sheraton Imperial
Sheraton Hotel Kuala Lumpur
Sheraton Imperial Kuala Lumpur
Sheraton Imperial Kuala Lumpur Hotel
Sheraton Kuala Lumpur Hotel
Sheraton Imperial Hotel
Sheraton Imperial
Sheraton Kuala Lumpur
Kuala Lumpur Sheraton
Sheraton Imperial Kuala Lumpur
Sheraton Imperial Kuala Lumpur Hotel Hotel
Sheraton Imperial Kuala Lumpur Hotel Kuala Lumpur
Sheraton Imperial Kuala Lumpur Hotel Hotel Kuala Lumpur

Frequently asked questions

Does Sheraton Imperial Kuala Lumpur Hotel offer free cancellation for a full refund?
Yes, Sheraton Imperial Kuala Lumpur Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Imperial Kuala Lumpur Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Sheraton Imperial Kuala Lumpur Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sheraton Imperial Kuala Lumpur Hotel?
Yes. Self parking costs MYR 125 per day. Valet parking costs MYR 30 per day. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Sheraton Imperial Kuala Lumpur Hotel?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
What is there to do at Sheraton Imperial Kuala Lumpur Hotel and nearby?
Sheraton Imperial Kuala Lumpur Hotel has a spa and an outdoor pool, as well as a 24-hour fitness center.
Are there restaurants at or near Sheraton Imperial Kuala Lumpur Hotel?
Yes, there are 3 onsite restaurants, featuring international cuisine.
Does Sheraton Imperial Kuala Lumpur Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Sheraton Imperial Kuala Lumpur Hotel like?
Sheraton Imperial Kuala Lumpur Hotel is in Chow Kit, a short 1-minute walk from Medan Tuanku Station and 19 minutes' walk from Petronas Twin Towers.

Sheraton Imperial Kuala Lumpur Hotel Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Wonderful and friendly front desk. They go out of their way to be helpful.
2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Nitin, 1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Nitin, 4-night family trip
Verified Hoteles.com guest review

4/10 Fair

This Sheraton is old and dirty with a lot mucks in the Bathroom. The mall coress the street is old and dead. Never go back
Edward, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Nice accommodation and responsive crew.
Juarez Jose, 2-night romance trip
Verified Expedia guest review

6/10 Good

Good location, bad place to stay.
So we check in around 10 pm and one of the rooms where real smells humid and has water drops coming from the AC in the dressing room. We asked for changing the room, so this has not been taking seriously, so I needed to step down and re ask the receptionist for that. Funny enough she wanted me to provide pictures proving that. Then room changed to a different floor, so now my kids are 10 floors away, as they claimed no available rooms in the same floor. I accepted as I had no other option, we moved to the other room and it smells terrible, seems it had been left with no AC for long days. My wife decided to go and have a fight with took a plenty of time with some anger level, then we secured a room for the kids 4 floors away which was decent. Upon check out we asked for bell boy to help with the language but never came, so I had to take everything down myself, when I saw the bell boy down hr apologized claiming that he is so busy. Very low quality hotel and super old, can’t be considered as Sheraton, though the location is awesome and very close to everything. Will never repeat.
Mhd Soubhi, 3-night family trip
Verified Hoteles.com guest review

6/10 Good

There not a lot of check in counter. I was told that the hotel staff will call when the room was ready but there is no call till 345pm where I have to go to the counter to check for my room.
Kwee Hian, 1-night trip
Verified Expedia guest review

4/10 Fair

Asif, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Friendly staff. Good location. Recommend the spa. The cleaner let down the experience. Most days there would be something missing from the room that needed to be replaced, but when I called they fixed it up immediately.
Daniel, 6-night trip
Verified Lastminute guest review

8/10 Very Good

It was good
Younes, 4-night family trip
Verified Expedia guest review

8/10 Very Good

KgaiMun, 1-night business trip
Verified Hoteles.com guest review

8/10 Very Good

Masood, 7-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

KL
Great place to stay
Mr, 13-night trip
Verified Hoteles.com guest review

4/10 Fair

The hotel in its self was very beautiful but on arrival we were scheduled to check in at 1500 but due to system errors we were made to wait almost two hours after our scheduled check in time which was very frustrating and there were not enough attendance at the front counter to support checking in personnel it was a very big back up
Karkeem, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Had a wonderful stay, the bed was extremely comfortable and the people extremely welcoming!
Hilary Ayikwele, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Good
Rashmika Ravihansa, 2-night trip
Verified Expedia guest review

2/10 Poor

Ktqbye.
WONG, 1-night trip
Verified Expedia guest review

4/10 Fair

Nur Syamimi binti, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Staff was very helpful in every step
Gurmeet, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Steph are very helpful and kind the best hotel with very friendly people they make our stay pleasant everything about the hotel and the people is fantastic
Aladdin, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent
The room is super clean and comfortable to sleep Breakfast is so so and not much variety of food but good though. Their service is excellent
ng, 3-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Every one of the staff I interacted with were excellent. All were help full, polite, and happy pleasant people. I cannot think of anything I did not like.
David, 6-night family trip
Verified Expedia guest review

2/10 Poor

KIM CHWEE, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful lobby area that is breathtaking to behold. The rooms are very large ... however this is an old property and this is noticeable in the rooms that could do with a makeover. However the lobby area is exceptional. And makes up for everything. Great service as well. Hospitality gets top marks!
Ahava Sarah, 1-night trip
Verified Expedia guest review

8/10 Very Good

Mahmoud, 2-night trip
Verified Hoteles.com guest review