It took almost 1 hour for us to check into our room. We called and there was no answer. We finally got someone to assist remotely, and were able to get into our room. While the room was clean, the second bed which I had reserved in advance, was a very uncomfortable cot. The bathroom was clean, but had no hooks, no shelves, and the shower had no place for shampoo and soap, we had to keep these items on the floor. Our sheets were never changed, and we only had a couple of additional towels given to us by the cleaning lady. While it was centrally located, within a short walk from the train station and wharf, I cannot recommend based on the overall experience of our stay.