I checked in to the hotel during while the outer fringes of a typhoon was raging through Metro Manila. When I arrived the front door area was sandbagged, there was water everywhere, and the front desk staff was deluged not only with water, but with locals and as many of their belongings as they could bring, trying to escape the flooding. So the front desk staff not only had to process the confirmed guest bookings, they were doing their best to try to accommodate all those just trying to get a room...any room.
I provided that backdrop to give some perspective as to what I encountered on check in day, because the next morning when I went down for breakfast, I was in disbelief. The same lobby that was chaotic, crazy, crowded and wet about 15 hours or so before, was organized, calm, pristine, and dry! Kudo's have to go out the staffs of the various departments for getting that place back to normal under very difficult conditions. They did an amazing job! I hope hotel management is proud of their efforts, and both recognizes AND rewards those efforts.