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Hotel de 3,5 estrellas con campo de golf, cerca de Campo de golf Muskoka Bay
2 night stay . 2 bdrm suite was great for space with kitchen and mobity device for my…
mar. 2, 2022
Staff are very friendly and provide helpful advice. Excellent customer service!
feb. 28, 2022
Esta propiedad informa que aplica las normas de higiene y desinfección de los siguientes organismos o protocolos: Ecolab (especialista tercero, global), Pautas sobre el COVID-19 (CDC) y Pautas sobre el COVID-19 (OMS).
Recuerda: acumula 10 sellos y recibe una noche de regalo*
El spa abre todos los días.
Deberás pagar los siguientes cargos de la propiedad en el momento del check-in o check-out:
Esta propiedad informa que actualmente aplica medidas de limpieza adicional y seguridad de los huéspedes.
Las instalaciones se limpian con desinfectante; las superficies que más se usan se limpian con desinfectante entre las estadías; las sábanas y toallas se lavan a una temperatura de al menos 60 °C; y las instalaciones se limpian y desinfectan con un aerosol electrostático.
Se implementan medidas de distanciamiento social; el personal usa equipos de protección; el personal atiende detrás de paneles de acrílico en las principales áreas de contacto; se controla la temperatura del personal de manera periódica; hay controles de temperatura disponibles para los huéspedes; se ofrece desinfectante para manos a los huéspedes; hay métodos de pago sin dinero en efectivo disponibles para todas las transacciones; está disponible el servicio a la habitación sin contacto; los cubrebocas son obligatorios en las áreas compartidas; y se pide reservación para algunas instalaciones dentro de la propiedad.
Es posible hacer el check-in sin contacto y el check-out sin contacto.
Se implementan medidas para reforzar la seguridad del servicio de comidas.
Hay opciones disponibles de alimentos envueltos por separado a través del servicio a la habitación.
La propiedad garantiza que sigue las pautas de higiene y desinfección de los siguientes organismos o protocolos:
Esta propiedad no dispone de ascensor.
Se permite organizar fiestas o eventos en la propiedad.
Se aceptan alquileres a largo plazo.
Para la tranquilidad de los huéspedes, la propiedad cuenta con detector de monóxido de carbono, extintor de incendios, detector de humo, sistema de seguridad, botiquín de primeros auxilios y rejas en ventanas.
Esta propiedad acepta tarjetas de crédito, tarjetas de débito y efectivo.
*Consultar Cargos y políticas para ver más detalles sobre los cargos adicionales.
Great hotel, amazing service and fun winter activities: skating, skiing, fat biking and hiking! We really enjoyed our getaway!
ilana, Viaje de 1 noche, ene. 29, 2022
Comentario auténtico de un huésped de Hoteles.com
The property is very nice however there were no amenities to use at all. Very underwhelming and the room was really sparse and looked very basic and needed some fresh paint. Was really upset as was a special occasion for my husband's 55th birthday. Wont be returning to the resort again
Deanna, Viaje en pareja de 2 noches, nov. 12, 2021
Comentario auténtico de un huésped de Expedia
We stayed at the Muskoka Bay Resort in early November, a time of year when the leaves had already turned colour and things were pretty drab looking. Imagining a trip a bit earlier in the year might be better to see all the trees in beautiful colour during early Fall might be a better trip. The room had was wonderful. lots of windows and a nice fireplace. Decorated beautifully and the bed was so comfortable! The shower size was good and had great water pressure, I was surprised. The only downside of shower was that we only had 2 towels/2 wash cloths (could have used 2 more of each), but it wasn't a deal breaker. The kitchen had great amenities but there is no place to store food except in the fridge or countertop (small). If you stay for longer than a night or two where do you put your supplies?? Also there was no phone in the unit. I do not have a cell phone so wondering how I could contact anyone if there was an emergency? Or to order pizza, call front desk, etc..Overall we had a great time for a one night stay. Free Parking was plentiful right outside the door to the unit and we enjoyed a view to the pond across the street. We would stay again for sure but would change the time of year we go so as to enjoy the changing colours in the trees.
Nicole, Viaje de 1 noche, nov. 6, 2021
Comentario auténtico de un huésped de Hoteles.com
Location is amazing. Very clean. Stuff was very friendly! Definitely would like to come back!
Tatsiana, Viaje de amigos de 1 noche, oct. 23, 2021
Comentario auténtico de un huésped de Expedia
Overall it was a pleasant weekend for my wife and I. It was obvious the resort is new and needs to pay closer attention to the customer experience. For instance, there is no available outlets bedside to charge your phone when going to bed, the washroom didn't have hooks to hang clothing when changing/showering, and the shower needs a shelf to hold toiletries rather than having to keep them on the floor. The customer experience at the clubhouse for dinner was excellent.
Viaje de 1 noche, oct. 15, 2021
Comentario auténtico de un huésped de Hoteles.com
Very modern, and new
Kyle, Viaje en pareja de 2 noches, oct. 1, 2021
Comentario auténtico de un huésped de Expedia
The room was communicated as having a garden view. I had a view of the parking lot. In fact I felt like I was right in it. Overpriced. The sliding door did not lock in my bedroom and I felt unsafe. I moved the coffee maker and it was disgusting underneath. I let the front desk lady know when I was checking out. Did not receive any followup. The room service was swift and friendly. I will not be going back, nor recommending this property.
Alana, Viaje de 3 noches, sep. 24, 2021
Comentario auténtico de un huésped de Expedia
The staff were wonderful and very kind. They went out of their way to make my husband's special birthday memorable. Would highly recommend.
Theresa, Viaje en pareja de 2 noches, sep. 19, 2021
Comentario auténtico de un huésped de Expedia
Overall the resort is nice although we did not see too much of it. Staff were friendly and check in was good. We rented a 4 bedroom villa which was very beautiful, big and seemed fairly new. The negatives were that the villa which was advertised to sleep 8, and it could with 4 couples and even more with people on the couch if need be, had 4 coffee mugs, 4 forks, 4 plates, etc. Was not prepared at all for more than 4 which we had 5. Power went out for 3 hours when we first got there, to only parts of the resort, and when it came back on we had only half the lights in the basement and as we found out at 2am when we all went to bed not one working outlet in the upstairs where the bedrooms are located. So 5 girls getting ready on sunday morning could not use one outlet in the bathrooms or bedrooms. That was super annoying. We checked the fuses and panel box and the problem was not there. During the power outage I had to call the resort 3 times to ask what was going on. I would have expected a call to me directly to explain everything not me having to call them. Lots of little issues like this and we were only there 1 night. For the $1800 it cost us for 1 night which is ridiculous it was no where near worth it. I expect beyond amazing for that kind of money.
Brandi, Viaje de amigos de 1 noche, sep. 18, 2021
Comentario auténtico de un huésped de Hoteles.com
The property itself is quite beautiful. There are some areas here and there that look a bit dumpy but I think they are still under construction in some areas. The room: The room doesn't have some basic amenities that the standard hotel would have. I needed a pen, and there was nothing to be found. There aren't any USB ports (I forgot the base to my charger), and there are no mirrors! There is a bathroom mirror and that's it. We were getting ready for a wedding with a few people and the room seriously lacks in mirrors. The room was a good size, but there was a large empty space when you walk in which seemed like a waste. The bedroom was too small for the Queen bed, so you have to crawl over the bed to get to the other side. The bed and pillows itself were not great. Quite a hard bed and the pillows were very high and firm - I ended up using the couch pillow. Our room in particular appeared to have some makeup smudging on the bathroom door and what looked to be a booger smeared on the shower curtain. Other than that, everything else appeared to be clean. There aren't any prices listed for the bar and snacks in the room - the website is under construction so I have no idea what the prices were for that stuff. All in all.. the room was nice but it felt unfinished and a little bit cheap. I think the cost to stay the 2-night minimum really needs to be re-considered. The price just isn't worth the return in my opinion.
Taylor, Viaje en pareja de 2 noches, sep. 17, 2021
Comentario auténtico de un huésped de Expedia