We came shortly after hours and no one was at the desk. We had to wait outside between the doors, call the main number, then they called the hotel and it was another 10-15 minutes before anyone came to let us in. Then rhey said the wifi was down and it took another 15 minutes to get checked in even though we had reservations. Our room had a broken door, no items in the kitchen, only 1 bar of soap, a broken closet door, no iron, a latge bug in the bathtub, and we set the air on 60 and it maybe got down to 72. Additonally, someone was definitely smoking weed and I had ny child with me. The smell was VERY strong on the whole floor.