From the minute we came in, the staff made us feel welcome. The man at the front desk was very kind and gracious. We were traveling with a small dog and he gave us a first floor room without our asking. Everything we asked for was immediately provided. Room was clean, beds were comfy, towels were nice quality and there was enough of them. All the appliances worked. The hotel is centrally located. The only downside, if any at all, was that the breakfast was minimal: oatmeal, granola bars and muffins. But I would absolutely, positively stay here again and probably will next year