2/10
The stay at the property was fine, nothing wrong with the actual condo. We were happy with our time there. What I was very unsatisfied with was the office staff (Erica and Cheryl, the manager). They tried to tell me that my service dog was not allowed there because the condos are not pet friendly. I had to tell them I had a service dog and not a family pet/dog and service dogs are allowed everywhere their handlers are allowed. After a big fuss the manager ended up finding an owner that would allow my service dog to stay, even though it is against the law to deny service dogs access and discriminate against people with disabilities but ok. Thank you to the owner that said it would be fine so this didn't have to escalate any further but geez this is 2021, educate yourself on the rights of people with disabilities and their service dogs.
Cliente verificado
Viaje de 3 noches en familia