For 4-stars hotel, it was really disappointing.
No glass provided in the bathroom, so I had to use the drinking glass. But they never replaced it the next days, so we didn’t have drinking glass for the rest of our stay.
Used coffee was also not replaced the next days, was left empty.
I called reception for more drinking water and she didn’t offer to refill our bottle, I had to go down to the reception myself to refill the bottle. And most of the receptionists were very rude and unfriendly.
Mattress was uncomfortable, the middle of the mattress has flattened.
AC died in the night and resumed in the morning so it was so hot and I couldn’t get to sleep.