Americas Best Value Inn Mt. Royal

I understand it is during Covid, but we were a little disappointed with the pool and community room closing at 5 the first night. They did allow us to park for free the day of check out in their lot, so that was appreciated. We stay here every year and love it!

Great location! 1 minute walk to the beach, near the best bar in town with live music. Walking distance to the pier and shops

The atmosphere was less than desirable. We checked in with staff is very friendly, we signed all their list of rules which led me to believe it would be a quiet establishment. That was not the case there was partying all hours, It would run back-and-forth by my door laughing giggling and drinking. On the other side of us was a gentleman sitting outside of his room all evening smoking and doing other drugs. There are signs everywhere saying it is a non-smoking facility and that you will be fined for smoking. It’s a very seedy place.

Sadly there was a mix up with the booking. They were able to still provide me with a room.

When we arrived, the floor was a bit dirty so we had to always have something on our feet. The room was decent size. The bathroom door did not close, the walls were paper thin, and there were bugs in the bathroom. There was no Wi-Fi available in our room. When mentioned at the front desk I was told maintenance would check on it. And nothing. One morning waking up, we found bugs in both beds. I complained to the front desk. Someone came down to check the room and said they could be “sand fleas” which wasn’t a good feeling. We were told they would change all of our sheets. That was at 9am. So we left to go to the beach and removed our stuff (covid precautions) and didn’t return until after 2pm. The room was still not cleaned. I called and questioned it and was told the maid service would be reminded to come to my room. So I left again to give them time to clean. I returned around 5pm to my room still not touched. There was now someone different at the front desk and when I questioned it, he had no idea that my room was supposed to be cleaned due to the bugs found in my bed. The one cleaner who was there all day, finally got to my room. I left for dinner to let her be in private. Thanks to her (unsure of her name) my room was finally cleaned well after 5pm. She was clearly overworked and was the only one who seemed to care that the room wasn’t done. I won’t be returning to that hotel again.

Great location, Check in was quick and easy, and was in compliance with social distancing. Our rooms were ok, deff could use some updating. Also our cold water wasnt working.

The price was ok but I reserved a room for 5 adults and the room was very inadequate! It only had two full size beds. I told the front desk. The place had no vacancies so they offered a cot "free of charge". The cot barely fit in the room and we had to block the door with it! Not Happy! There was a train right behind but surprisingly wasn't loud. The toilet was louder! Terrible television channel selection! To top it all off, I asked for a receipt upon checkout and the desk clerk stated that she was "unable to print receipts"! Only the manager can. She was not in and if she would like me to call her in to print it! What a place! Not sure about booking with Expedia anymore!

it is right on the railroad track and right across the street from the amusement park

This is the worst hotel i ever had and the worst services. I may never use expedia again.