The people in the reception were always friendly, they explained to us how to reach to places of interest and we got a tourist map. Too expensive to be a three star, the room only are the beds and bathroom. The bathroom it´s fine. To go to the room, which was in the basement, the stairs are a snail, not recommended for adults or with walking problems, for us were fun and we took it as a challenge, but you have to be careful with them. Very good to have coffee and tea service 24 hours, we were grateful to have something hot to drink when we arrived tired from walking all day. Outside of our room, there is a machine that makes noise all night long. I couldn´t sleep the second night because of this. The comments left by other people are true, take a look. I would only like to add that the comments mentioned that there is not a safe in the room, but my room had a safe. The room key has to be left at the hotel but for us that is not strange and we did not have troubles with this.