A woman was at the front desk who couldn’t communicate with me in English so she called to a young person to come out to help me. I made reservations but they couldn’t find them, and I had to ask if there was a room available, she didn’t just offer one. I asked for non-smoking, when I opened the door the room reeked with the smell of smoke. When I went back to the front desk, the young person (teenager) and woman were still there, and when I said that I had asked for non-smoking she started arguing with me that the room she gave me WAS non-smoking and how they had a sensor that would show them at the front desk if someone smoked in there. I said for her to go with me and smell it for herself. Then she opened the door she had come out and talked to someone and then she came out and said that they would let me have another room. When I tried to check out I had to go find the person cleaning the rooms because ringing the bell got no response. That lady was very nice and courteous. Although it was relatively clean, I will sleep in my car before I would stay there again.