Fantastic service from the start. The staff at Reception were helpful, polite and friendly at all times. The room was very clean and tidy, this was also maintained everyday by the cleaning staff, they did an excellent job. The A/C worked fine and there was a variety of TV channels available.
The buffet breakfast was on point too, nice selection of cereals, various sweet pastries, variety of fresh bread, cold meats and eggs. The staff at the buffet restaurant are always there to help and they too provided excellent service, including the chefs too!
We used the metro to travel into Madrid Central everyday, the station was only like a 10 minute walk way, not bad at all.
Overall, we had a fantastic experience staying at the hotel, thanks to all the staff who were ar hand at all times to help us out.
I would definitely stay at this hotel again when i come back to Madrid.