Room and hotel has become dated. Somehow many bugs were in our room day and night such as flying and crawling types. One morning we killed 8 types. The one area that could really improve is to have happy courteous staff that greet you in French or English that were on the floor cleaning or performing maintenance. Not one room attendant ever greeted us as we passed by. Nothing starts the day as friendly gestures. The don't provide breakfast as other hotels next to them so why is there always a shortage of coffee, milk or cream, sugar at times and cups with lids. We stayed there 5 nights and nothing ever improved daily. Front desk attendant Askme was very nice and courteous though after he informed manager in the back, no one came to inspect the condition of the room. Told him I wouldn't give a bad review but if I don’t, nothing will be done to improve service. Room had a huge stain and cigarette burn by the bed, caulking around shower old and peeling, sink does not drain. We don't want to gjve this hotel a bad review but as they say, it is what it is!