VERY expensive and just average quality for food, the charge 5€ for a bottle of water, 12€ for room service (yes, if you want something delivered, they charge extra and not tell you about it)
Breakfast was included, but they charge extra (?!?) for fresh juice, waffles, pancakes or eggs other than scrambled
Main restaurant, Zafferano, barely average, and a whopping 100+€ for the menu. You can get a Michellin menu on the island for less than that
Staff is friendly, but clearly understaffed, you can tell they are working lots of hours, same guy on the breakfast is on late dinner. Lots of management issues I was told
Asked for my welcome macarons, still waiting for an answer.
The rooms are nice and clean at least
Pools are very nice, the private beach is ok,a little sargassum, and I had to insist to be driven there (they told me to walk, it was over 35C)
They have a few shuttles to the center, but don’t provide anything more, any 5 minute ride costs around 30€ in a cab
Coffee capsules weren’t replaced everyday, when I asked about it, they wanted to charge extra (not even Nespresso)
Housekeeping would leave one mere bottle of water at night, we were in 2, if you want another one, they charge
Cost benefit not worth at all imo
NOT A 5* AT ALL
Expect to spend a lot of money