stayed in the family room , clemintine ,it had a double bed and 2 singles room was very small and dark with a view of a brick wall with a murel of york on it only one window opens and not enough for any air to come in ,the room was very hot even with no heating on, water pressure for the bath was terrible took 30 minutes to fill the bath for my son the water came out so slow ,shower was fine however.
There was a loud annoying buzzing sound coming from the wall next too door by 10:30 we got sick of hearing it and it was keeping our son awake .who has autisim and is not the best sleeper to start with,so we rang reception and they said it was the fans from the kitchen that must of been left on,they did go and turn them off but they didnt stop with that annoying noise till 10:45
we had 2 nights booked but cause of no fault to the hotel i fell ill and we left after just one night as i couldnt face another baking hot night ,they did offer us another room but said that may still be a hot room too,so i just wanted to leave and get home to my own bed ,i do understand i couldnt get a refund for leaving early we did ask if we could get a refund for carparking which we got told they would have to ask the manager but heard nothing back about this
on a plus location is great ,just off a19 so easy to find and only a 5 min walk to the city walls , sainsburys local just a few blocks down,and the food was lovely ,had a amazing pizza and my fussy eater son demolished the lot.