Overall experience is fantastic
POSITIVE:
I was updated to suite. The room was excellent. Very spacious, with huge bedroom & huge living room, both with balcony door. Designed with good taste. For security reasons, balcony can be opened by request, asking in reception. You have the electric kettle to make your tea anytime you want.
Swimming pool in the roof is fantastic. The water is warm, this was the best part, 29°, it was amazing, I would come back because of warm water temperature. I didn't have the problem with finding free pool lounger, but there are not many loungers, hotel rooms are many. Zone also has small swimming pool for very little kids. Big pool is not deep at all & also can be used by kids in any part. The views to Dubai are beautiful.
Location is perfect. You are in the city center, very close to metro station & in walking distance to Burj Khalifa.
Breakfast was good, but you need to wait before be able to seat. Place is not very big, but rooms are so many.
The service is very good. Room was very clean, with all amenities, in the reception they allowed to do late check out. I only didn't like what the day I was sick & put the sign to do not disturb, they called me asking when I want the service. I just needed to sleep, no needed calls. That's what "do not disturb" means.
NEGATIVE: The elevators. Hotel is the tower with really so many rooms. But they have just 4 elevators, very slow. There is a real mess in elevator zone. Lines, crowdy, waiting too long