At first, we were apprehensive about the hotel from what others have put on the Internet. When I stayed there for 7 nights, I find peace and I felt safe. No issues with toiletries as I got my own shampoo and shower gel. The room was speck clean. I was able to hook my computer to the tv screen via my hdmi cable and stream movies to watch on it. I was able to feel at home with my own tv programs and radio music. The hotel provided my basic needs. I just had to make myself comfortable with my own things. Love the stay there and it was memorable. Btw, even without the aircon, the room was well ventilated and we we able to sleep well.