Our stay was next to awful but not because of the hotel but because of this hotels.com site everything we booked was false on this site, our booking confirmation included breakfast everyday for 5 days, we booked a king size bed and free parking, on arrival the reception had only 1 pesron booked in although our confirmation stated 2 so they booked into a single room as king sized rooms and beds dont exsist here, so false advertising, we were refused breakfast because they dont do bed and breakfast although again our confimation shows breakfast included everyday, and there was no parking at all although our confirmation stated free parking, all false advertising and had we of known all the above we would have never booked this hotel. Not the hotels fault though its hotels.com for false advertising, we will be taking this further, the only thing that was the htels fault is that within our 5 night stay they never once gave us towels or changed our bedding, in fact nobodys even empited the bins, they never even came in the room, that was disctusting, our holiday was totalyy ruined through this site, aviod at all costs , as when you want to complain there is no form of doing this, theres a robot chat which says she cant help etc, theres an email address which doesnt work, and a phone number which cuts you off after 20 minutes waiting. Aviod hotels.com, we will be taking action, but be warned this is a very dodgy and unhelpful site, steer clear at all costs