We have absolutely no negative comments! The hotel was amazing in every respect - service, condition, location, decoration, beds and bedding, bathroom - everything was outstanding!
We booked a suite, which was huge and had a lovely outdoor veranda - shady in the mornings and evenings and perfect for relaxing with a coffee or wine.
Breakfasts were served in the lovely Gingko Restaurant. Helpful staff and a good selection of pastries, fruit, egg dishes etc - all for €15 which we thought was a very good deal!
It also had a nicely equipped kitchenette which we didn't use but would have been useful if we had stayed longer.
The area is quiet and elegant but with lots of cafes, restaurants and shops. Just a short walk to Gran Via and the centre.
Altogether a great and reasonably priced place to stay. We will definitely be back again!