The staff was incredibly responsive to messages days leading to the reservation. If you’re arriving past their designated office hours, please keep the hotel staff updated and keep them updated about your arrival time and the staff will make it out to you for check-in. This place was clean, nice, and had access to a fridge, microwave, water kettle, and even a Nespresso machine! The place is within a few minutes walking distance from the Vatican and a bus stop is conveniently right next to the building. This is a great location, and for those not fluent in Italian, the staff is familiar with Spanish and English. I would definitely come back and recommend to others wanting a spot close to the Vatican!