This guesthouse is a bunch of rooms, a common kitchen, with locks on their doors, but it seems one key opens all doors (at least our neighbor's key opened our door and our private bathroom).
We arrived at 5:30pm, tried to follow instructions, we were the wrong code for the lockbox, couldn't get a key. tried to connect with management thru phone, text message, and whatsapp, no answer for over an hour. we booked another place, and hope to get a refund and some form of compensation.