Staff- friendly and helpful
Location- great location, near the highway, close to town lots of stores and restaurants, beach/lake access very close to hotel with mackinaw bridge view 5/5 from the shore, pool available in middle of parking lot (didnt use pool, looked okay)
Cleanliness well was okay but could be better , mattress was clean no bugs on mattress its self headboard and base very dirty (i took a wipe to it and the dust that came off of it was gross) lots of spider webs in and around the whole room, in lamps and on the picture frames, ceiling, windows, you name it, spider webs even on the shower curtain, (i carry wipes and disinfectant spray with me everywhere so i took care of this myself, sadly but for my piece of mind) refrigerator was clean but had drinks in already open(guessing they didnt throw anything out from last person who stayed)