This ryokan, in the heart of Giin, was an excellent one. The staff were all pleasant and polite, especially if you can speak some Japanese. The rooms were in excellent condition an, and while I personally wasn't able to eat their breakfast or dinner while I was there, they looked delicious. The internet they offered was respectable: not fast but not slow either. Finally, the sento they had on the first floor was excellent.
As for the traditional aesthetics, I think this ryokan did very well. All the staff were wearing very nice spring kimono, which were appropriate for the season. The rooms each had three ikebana: one under the shoe box at the entrance, one in the tokonoma, and one on a side table. Of course, they had a yukata for each guest available as well as towels for the sent. It was all very nice.
As far as complaints go, the only one I have is that the futons were a little short for me. Of course I'm a big American guy so I find it hard to fault them for that.