We arrived 1 day before the resort was to close for the season so it was nice and not too busy. Good service in getting guests around on arrival. They upgraded us from a classic to superior room which has a terrace, but the room was very basic, not of 4* standard. No hair dryer, no kettle, no dressing table, and 2 little sachets of shampoo and shower gel were all that was offered. There was no table or arm chair in the room, 2 little side tables were the only table surface you have in tbe room. The room was big enough to have a little table and a couple of comfy chairs, as you'd expect from a 4 star hotel.
The outdoor beaches were very beautiful and well kept, but the main pool where people gather for drinks day and night was not well kept, and on the dirty side when we went for a drink in the evening. Drity tables and dead leaves around the area is not 4*.
Air conditioning was sketchy, it kept stopping every now and then, and the maintenance man showed us if you unplug then replug and switch on, it works again. We did this a few times, including in the middle of night we woke up too hot.
Breakfast was very average.