2/10 Mediocre
10 jul. 2025
Never again ,, save your money go somewhere else.
I was looking forward to this trip with my family, and it was very disappointing to stay at a hotel that was relatively newly established. The hotel was very understaffed when we checked in at 4 o’clock on a Sunday there was one desk agent, and one housekeeper that condition of the whole hotel was dirty floors were dirty. Food dropped on them. There was ants Other bugs in the elevator. One of the bathrooms downstairs was out of order as far as the rooms the linen I had on my bed was dirty coming into the room. There was marks and handprints and stuff all over the window when you opened up the blinds the following day they have Free breakfast for you. They had nothing they had serial no milk. They had only egg whites. They had nothing else. Coffee was limited. It was very disappointing. We needed bedding for an additional bed we had in the room we called. The phone didn’t work. Went down. Talk to the one agent. She was writing stuff down on paper to For other guests as well whose rooms weren’t ready when they were checking in as well as the items never coming to the room we had to call again and still never came and finally on the third time we had to call the main hotel line from our cell phones to finally get a hold of the desk comes the day before we were supposed to be checking out and I get a call on my cell phone telling me that I was supposed to have been checked out that day and I was like no i am paid up for another nite the manger Krista was dismissive disrespectfu
Brandi
Brandi, viaje de 4 noches en familia
Opinión verificada de un huésped de Hoteles.com
