Highly recommend this hotel, which has gorgeous courtyards and rooftop pool with stunning views of the city, the sunset and the mountains. We only stayed for one night, but the staff allowed us to store our bags for the entire next next day as well as hang out in the lobby until our very late ride to Managua. In addition, I left my bracelet in the spa room after a massage and with only a quick e-mail, it is being returned to me in the United States. If I should find myself in Granada again, I would definitely stay at El Spa and would encourage anyone going to do the same.