Star Inn Hotel Karlsruhe Siemensallee

Inmejorable relación precio - calidad.

All good. Lovely staff. But the management should consider sending them to a course in English.

We needed a stop over travelling back to London from Italy. I was with my parents and my dog. I had no problems with my dog. The room (2 double beds) was clean and comfortable. Big enough for us all to have space to rest after a long days drive and before another long day pf driving. Even had a free bottle of water in the fridge for us. The breakfast is on the pricey side but it does have a good variety of foods to choose from. So much so, we all got food for our lunch that day as well. The only criticism is the air condition wasn't great. The room was warm (end of Aug) and it took ages for the AC to make a difference (we had it on 0oC) During the night the AC did provide a cool breeze to stop it getting too hot.

The rooms are not clean. We have stayed for 5 nights and the bedsheets were never changed even though we asked twice. We have complained to the managers and no action was taken. On their directory of service they have listed items that can be provided at reception, when we asked for toothbrushes and toothpastes (which they are supposed to provide at reception) they don’t have it. The receptionist said they will ask for toothbrushes to be provided to us the next day but it was never provided.

Dirty hotel. Im Bad Schimmel. Schwarz. Eckelhaft

Very slow check in, slow service at the bar (same person doing everything). Was charged extra for the car parking. At checkout they wanted to charge me again for items already paid for.

Mould. Dirty. Cold water during the night. It takes ages to get warm water

Great hotel, spacious rooms, tram stop right outside the hotel, ample parking. Staff very Courteous and accommodating .

Pretty good! Good breakfast, poor evening meal choice