The rooms are far away from a 4 stars hotel . They are clean, but very noisy. We paid for a standard room with mountain view. We first got a room with a small window over an annex roof and dampness on the bathroom ceiling. We asked to change it and we got a very tiny attic room with a view to the parking lot. It was very difficult to fit in the room the two suitcases we had. Then we got the typical answer, the hotel is fully booked, no availability for another room or an upgrade. Unfortunately we arrived early, at 12 am but even though the check-out time was 10am, we had been waiting for 4 hours when we got the room. Breakfast was great, dinner was good, special thanks to our waiter Lucian. Nice lobby and bar. Some of the staff should look for another kind of job where being polite is not a requirement.