4/10 Regular
9 de agosto de 2024
I was extremely disappointed with this hotel. The first room I was given was a non-smoking room, but there was a strong smell of cigarette smoke in both the hallway and the room. Despite notifying the front desk, I saw someone smoking with the door open in the room next to mine the following day. Eventually, I had to change rooms, but the new one was far from what you would expect from a five-star hotel. The facilities were not clean at all; the showerhead was rusted and the bathtub had visible cracks and signs of repairs. During my five-day stay, I ordered an iced Americano with breakfast, and except for one day, I received poorly made coffee. One day, they even brought me a hot latte instead. I had heard that this hotel was the best among those in the area, but I was truly disappointed.
EUNJIN
EUNJIN, viaje de negocios de 5 noches
Opinión verificada de un huésped de Hoteles.com
