Excellent position, few minutes walk from Piccadilly station and only a few minutes walk from the Christmas market.
Wanted to upgrade to a larger room when arrived but the hotel was full and couldn’t offer an extra bed in the room. Thus 4 stars instead of 5.
Food from the evening menu was tasty but expensive, but then you are paying for location as much as anything. Staff were all lovely.
Basic toiletries in room, tbh a bit disappointing considering how much the nightly charge is. Literally just a liquid hand soap at sink, wall mounted shampoo and a shower gel in the super large shower. No shower cap, body lotion, cotton wool etc. I get that hotels have to cut back to make a profit but I do find this practice of doing away with the individual toiletries in hotel rooms just rather cheap. If the nightly rates were reduced to take account fair enough, but they’re not!
Great air con, comfy beds and good tv selection.
Plenty of tea and coffee sachets but only one packet of biscuits. This was a twin room which means two people staying, again just verging on being cheap in order to save a few pence.
Overall I would recommend and would stay again if being near the centre was important.