The 5* hotel should be considered 5* local standards and not comparable to an international standard.
The staff of the hotel was very professional, nice and helpful.
The rooms are big and clean, with no obvious damages, showing a good maintenance of the property.
The overall property was better looking and organized and well maintained than anything else in the area.
The spa is spacious and nice and overall it looks clean. Also the spa services are very good.
However the bed, although extra large, had spring mattresses, was quite thin and thus whenever turning, the bed was making a big noise and half the bed was moving with you. The box spring was missing some elements and thus the mattress was sinking on one corner whenever sitting on it. The towels were thin because of long time use.
The breakfast was not exceptional, and surely not 5*. The food at the restaurant is so, so and over priced for quality.
The rooms are over heated. In fact is so hot that you have to sleep with the windows open. Another funny aspect is that at the spa, the shower and toilets are about 50 m from the pool, near the entrance of the spa area. That made me wonder how many people actually shower before entering the pool...