Does Tropical offer free cancellation for a full refund?

Yes, Tropical does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at Tropical?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at Tropical?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

Is there an onsite casino at Tropical?

No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (15-min walk) is nearby.

What is there to do at Tropical and nearby?

Have fun during the warmer months with activities nearby such as cycling. Tropical also has an outdoor pool.

Are there restaurants at or near Tropical?

Yes, there's an onsite restaurant.

What's the area around Tropical like?

Tropical is located near Tenerife Beaches, just a short 2-minute walk from Plaza del Charco and 5 minutes' walk from San Telmo Promenade.

Tropical, Puerto de la Cruz: Hotel Reviews, Rooms & Prices

2/10 Poor

Nov 8, 2023

The property was about 100 km away from where it was advertised...SCAM ADVERTISING!!!

Barrington, 2-night trip

6/10 Good

Nov 11, 2023

Découverte de Tenerife

Hotel joli à l'extérieur mais les chambres sont vieilles.

LAURENCE, 1-night trip

6/10 Good

Apr 13, 2022

Dårlig senger. Dårlig renhold.

Mette, 21-night trip

8/10 Very good

Jan 13, 2022

Pænt og rent

Central beliggenhed, med rimelig størrelse på værelset. Smart at køkken delen er gemt bag døre. En smal altan med 2 stole. Sød og rar betjening og pænt rent. God gåafstand til det meste af byen.

Jannie, 14-night trip

2/10 Poor

Jun 27, 2021

Nem azt a szobát kaptam, amit vásároltam!

5-night trip

10/10 Exceptional

Apr 4, 2021

Vistas increíbles y genial trato. Repetiré sin duda

3-night trip

6/10 Good

Sep 30, 2020

Calidad precio aceptable. La gente de recepcion muy amables, las instalaciones mejorables en muchos aspectos, la limpieza de habitaciones muy por encima. Que menos que pasar una escoba al balcon y un trapo al espejo del baño. Ubicacion buena, en las fechas que fuimos y por el tema covid, tranquilidad absoluta.

Jose, 7-night trip

8/10 Very good

Mar 8, 2020

puert de la cruse

perfekt läge l centrum nära allt. kom lagom till karnevalen då där var fest hela natten

hans, 10-night trip

8/10 Very good

Feb 5, 2020

Nöjd men väljer ett annat nästa gång

Centralt läge, gångavstånd till flera stränder. Fick ett sämre rum än jag bokat men klagade och fick ett nästan lika bra. I det nya rummet fanns det ingen fjärrkontroll till tv:en men jag gick tillbaka till receptionen och fick en utan problem. Toan luktade gammalt avlopp, men där orkade jag inte klaga längre utan höll dörren dit noga stängd. Allt annat var bra, rummet fräschare än på bilden, vita väggar och textilier, samt trädetaljer (i stället för det vinröda på bilderna). På kvällarna hördes musik utifrån, slutade vid 24.00. örutom BBC nästan bara spansktalande kanaler på TV. Spis och kyl helt ok. Personalen trevlig. Poolen kändes kallare än havet märkligt nog, samt mycket mindre än vad den ser ut på bilderna. Men ändå bra att ha uppe på taket, särskilt innan man hittat sin favoritstrand. Städningen mycket bra.

Eva, 7-night trip

8/10 Very good

Jan 28, 2020

Central hotel

I had a budget room but there were other options with balcony. No foyer to sit in. Breakfast good with plenty of variety. The kitchen in the apartment option was pretty poor. Good central location, so noisy. Nice roof top terrace with tiny pools.

Michelle, 7-night trip

6/10 Good

Oct 26, 2019

Well located- get what you pay for.

If you want a budget apartment in the centre of old Puerto de la Cruz, then this could work for you. Good points; 1.space- we had a bedroom kitchenette, balcony (note- not all rooms have balconies) and bathroom; 2.Efficient lift (only one) and level access; 3.24 hour reception desk with a willingness to solve problems; 4.Cleaning at high standard- in room cleaning 6 days per week (not Sundays) and pleasant, accommodating staff; 5.Excellent location. Not so good points 1.Could do with some refurbishment; 2.Restaurant always looked closed- saw ONE person taking breakfast on our 18 day holiday; 3.Swimming pool extremely tiny 4.No soft seating i.e. no arm chairs/sofas either or small space at reception; 5. kitchen equipped with microwave and hob, but ovens out of use. 6.No air-conditioning or fans.

Muriel, 18-night trip

10/10 Exceptional

Feb 19, 2019

Hyvä sijainti, ystävällinen palvelu, parvekkeelta hyvät näkymät, viereisestä ravintolasta kuului todella laadukasta musiikkia

14-night trip

8/10 Very good

Jan 28, 2019

Penthouse suite.

Upon checking in was switched to the Park Plaza Hotel and allocated a room on the hotel roof next to the pool. Very peaceful as this was the only room on that level. Very handy for all the bars and restaurants in the area.

TERRY, 7-night trip

4/10 Fair

Jan 25, 2019

Whatever it say when we reserved was not there. No balconey .the sheets so old .very cold at night and heating . The elevater most the days was out of order .the noise construction until very lait in the night . The front desk girl she is very bad

6-night trip

8/10 Very good

Jan 19, 2019

Ældre hotel i hjertet af centrum, godt til prisen.

Centralt beliggende ved Plaza del Charco. God morgenmadsrestaurant. Labyrintiske gange og trapper. Værelset OK: god seng, the-køkken, TV og fin plads i skabe, men vendte mod en indre terrasse/skakt, som ikke var særlig ren. Vinduer øverst i badeværelse kunne ikke lukkes. Alt i alt et udmærket hotel til prisen.

Vibeke, 7-night trip

2/10 Poor

Jan 3, 2019

EXTREMELY unsatisfactory and unprofessional.

The hotel was highly unsatisfactory. We arrived at the hotel to find no towels placed into the room. The room itself was extremely dated. The beds were incredibly firm and as dated as the room itself. The sheets were not white and of questionable cleanliness. When we asked for towels, the desk told us that the cleaning ladies would enter our room (when we were not there, but our bags were) to place some in the bathroom. After returning to take showers, we realized that the room did not have a hair dryer like it was listed on their website. At first we were told that we should come to the front desk to get one. When we went downstairs, they said that they did not have it and would send it up with a cleaning lady later. We waited for half of an hour and called the front desk again. They claimed that they had left it in the room, which they had not, with an increasingly annoyed tone. We returned to the front desk and were told that there was NO hairdryer included with the room. We showed them that a hair dryer was listed on their website. They claimed that that was a mistake, they will be contacting their website producer to change that and that they had placed one in our room now. Previously, the cleaning lady had placed our hairdryer in the OTHER room 207. Seeing as the hotel is two hotels in one, with repeating room numbers, they had placed it in the wrong room. Meaning they had entered ours and another guests room many times without the guests present.

Gemma, 1-night trip

10/10 Exceptional

Oct 28, 2018

Todo muy bien,el personal muy atento,muy cerca de todo

8-night trip

6/10 Good

Oct 8, 2018

Moyen

Aparthotel très bien situé, au centre de la ville, proximité de tout (supermarché, plages ...). Nous avions malheureusement le studio qui donnait juste sur le bar restaurant d'en face avec des concerts live les week-end et mercredi, soit une agitation très bruyante jusqu'à 2h du matin ... Difficile de dormir dans des conditions pareilles. Mais sinon RAS.

Messaline, 4-night trip

8/10 Very good

Aug 17, 2018

Posizione fantastica

Hotel un po' vecchiotto nel complesso ma in ottima posizione. Centralissimo con tutte le comodità a portata di mano. Anche il parcheggio per l'auto è a 2min a piedi. Comodissimo.

Enrico, 1-night trip

8/10 Very good

Aug 9, 2018

È stato un piacevole soggiorno..L'appartamento non era molto grande ma dotato di un angolo cottura e balcone. Ci tornerei per la ottima posizione e cordialità dello staff. Consigliato

Jenny, 7-night trip

6/10 Good

Aug 4, 2018

Zentrale Lage

Verwirrend war bei Einkunft, der Eingang, man muss um das Gebäude rumlaufen, man wird aber auch hingewiesen. Um das Zimmer zu erreichen müsste ich 1 mal lift umsteigen und durch andere Irrgarten Gänge durchlaufen um den lift zu erreichen, war aber OK da man sich drauf einstellen kann... Die Zimmer sind einfach aber genügend Platz für eine bis max 2 Personen. Das Hotel liegt mitten in der Altstadt, um die Plaza sind Bars, Geschäfte und kleiner Spielplatz. Es ist abends ab 22 Uhr laut, da live Musik gespielt wird, ich stellte aber fest, dass auch am Strand Livemusik war. Dafür konnte man lange ausschlafen (andere Länder anderer Rhythmus... ). Man kann vom hotel, alles gut erreichen... Strände, Schwimmanlage, shops, Bushaltestellen usw. Wer die absolute Ruhe haben will und um 8 Uhr ins Bett möchte, muss ins Landesinnere...bzw. Etwas höher und weiter weg vom Strand. Das Hotel ist kein Luxus, würde ich aber wieder nehmen, da ich mich tagsüber draußen aufgehalten habe. Einheimische gehen dort auch mit Kinder, es ist einfach nur eine Unterkunft, mit Pool der ausreichend ist, aber kein Luxus, muss jeder für sich entscheiden was er möchte.... Insgesamt für mich war es gut. Liebe Grüße von einer Alleinreisende

Giusy, 7-night trip

10/10 Exceptional

May 30, 2017

Hotel Tropical, Plaza del Charco

Tropical is an old hotel in Plaza del Charco, doesn't look much from outside, and dated inside, but clean, comfortable beds and friendly staff. Location is very lively, all day and loud music in the cafe bar below at night. Depends how you look at it, for me free entertainment, I love it, but not for people who like quiet locations.

8/10 Very good

May 24, 2017

Buena ubicación y a tu aire

Fue una estancia para no tener que volver en coche de madrugada. Pudimos llegar tarde sin que nadie nos llamara la atención, y pudimos salir una hora más tarde del check out sin que nadie nos agobiara. Eso sí, si bien el baño estaba muy limpio, el suelo de la habitación podría haberlo estado un poco más, si bien no fue nada desagradable o llamativo.

6/10 Good

Apr 1, 2017

Zentral gelegen, was will man mehr

Teneriffa bietet wahnsinnig viel. Landschaft, Klimazonen, Vegetationszonen. Es ist viel mehr als nur eine Badeinsel.

6/10 Good

Mar 23, 2017

Circa del Centro, basico, limpio, UN poco Viejo

Bien, pero el hotel parece my viejo.la entrada es England la otra calle!

Tropical

Choose dates to view prices

Photo gallery for Tropical

Reviews

Popular amenities

Main amenities (12)

Feel at home (6)

Room options

Check availability for these dates

View all photos for Double Room (2 pax)

Double Room (2 pax)

Highlights

View all photos for Studio (1 pax)

Studio (1 pax)

Highlights

View all photos for Double Room Single Use, Balcony (1 pax)

Double Room Single Use, Balcony (1 pax)

Highlights

View all photos for Double Room, Balcony (2 pax)

Double Room, Balcony (2 pax)

Highlights

Similar properties

Hotel Best Semiramis

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Tropical

At a glance

Hotel size

Arriving/Leaving

Special check-in instructions

Required at check-in

Pets

Internet

Parking

Property amenities

Food and drink

What to do

Working away

Services

Facilities

Accessibility

Room amenities

Be entertained

Sleep well

Freshen up

Stay connected

Food and drink

More

Special features

Dining

Fee & policy details

Optional extras

Policies

Also known as

Frequently asked questions

Does Tropical offer free cancellation for a full refund?

Is there a pool at Tropical?

Are pets allowed at Tropical?

Is parking offered on site at Tropical?

What are the check-in and check-out times at Tropical?

Is there an onsite casino at Tropical?

What is there to do at Tropical and nearby?

Are there restaurants at or near Tropical?

What's the area around Tropical like?

Have a question?

Reviews

Tropical Reviews

Good

7.6

8.2

7.4

6.8

6.8

Reviews

2/10 Poor

Barrington

6/10 Good