I had reserved 2 rooms, double occupancy (i.e. 2 people per room), I was traveling with a friend and we each wanted our own rooms, and maybe the wives might want to join us. When we reached the hotel after a 4 hour drive, I asked they give us the rooms with a view of the river, and was told by the person checking me in that only double occupancy rooms had this view, to which I responded I did indeed have double occupancy rooms, I was asked to provide proof, and I had to provide a printout of the expedia reservation and they were forced to provide us rooms with a view. I asked for a manager and the guy said he was the manager. Obviously, they should know what rooms we had reserved, either they are inefficient or weasels. My rooms did not have a shower head, there was a bucket, and the wash basin faucet would not turn off unless pressed in. I finally called expedia and they upgraded me to a suite on the ground floor. There is no generator for the frequent power losses. The saving grace was the other staff, such as housekeeping and the people in the kitchen were extraordinarily good, they were very very nice and accommodating