Our original room wouldn’t open according to staff so we were transferred to a different room. We stepped inside and instantly knew the photos we saw and the room we have inform of us certainly aren’t the same. The room was dark, walls all marked up and dirty, bed, covers, and blanks all had stains al over them. The chair and carpet even had stains all over them. When we went down and said we’d like to cancel our reservation due to the uncleanliness they just started arguing saying “yes it’s just one stain, it’s not even dirty”. I even had a video showing all the concerns and still we were just being dismissed so I decided to check out within 15 minutes of entering the building.
Don’t be deceived by the photos on the website, the rooms are nowhere how they look online.