No hot water in the tub/shower for 5 days straight. There was hot water in the sink so took sponge baths for all that time. Pool was closed 2 days out of 5. Manager was 'too busy' to handle anything despite there being only 3 cars in the parking lot at the time we asked. We didn't need housekeeping for the first two days, but the manager said she was required to enter the room on the 3rd day anyway. Knowing that, on the 3rd day we stripped the beds for her and gathered up the towels, removed all our stuff from the room, and left a tip for the maid. When we got back that evening, the linens and towels were still in a pile, (pic) and we had to put the dirty sheets back on the beds ourselves. The tip was still there, so no one had even come by. The fridge froze our soft drinks solid, (pic) the wi-fi didn't work, There is a curtainless auxiliary window in the doorless vanity area that lets the sun shine right on your bed in the mornings and afternoons (pic) making the blackout curtains on the other side of the room useless. The ironing board was kinda jacked up (pic). The tub was uncleanable (pic) , bugs creeping out of the gaps (pic) in the plastic shower wall insert and there were no rooms to offer for an upgrade at any price. Also, if no one is working the lobby when you check in, you have to give your credit card and ID to a nameless AI-generated guy on a kiosk screen. This used to be a great place to stay, but we won't be back. Enjoy the pictures.