Résidence Club mmv le Hameau des Airelles

Check in is later than most, there is luggage storage but its not secure or well managed, anyone can access it. Lifts are very slow, can be a 10 minute wait if you are unlucky but had little option as the building is a maze of corridors. Pool was nice, changing areas lack privacy and at the wrong time of the day the facilities were packed. Thought the room was a nice size, cleaned well, lacked basics such as 1 toilet roll and the provided inventory of items was unnecessary when the items were not all there. Broken items in the bathroom had to be reported.

An excellent base in Montgenevre. Great spa to relax tired muscles.

Check in was easy and staff very useful, room was as expected however floors where very dirty. There is apparently no parking anymore so we had nowhere to leave the car and the fridge was not on when we arrived so had nowhere to put shopping we had bought. We also stated two double beds and the booking agent even made a special request for this, however it had not been done. The welcome pack is basically useless and does not tell you any information about the buses, the pool, where to put rubbish, how to use the oven, contact numbers, the Wi-Fi code or even what to do when checking out. The room was very noisy and you can hear every footstep made or door closed in the whole place, I was woken up lots in the night by this. A party kept me up until 4am one morning and there was no number for me to call to complain. We only used the pool once, it wasn’t very warm, you don’t get any towels, the steam room smelt and the Jacuzzi fits about 3 people in, which for a complex with 200 rooms is pathetic. The ski room leads straight to the slopes, although this is on the small side of the mountain and there is no boot warmer. There is a small shop below the complex which sells food as well as cooked pizzas to take away, the bus stop is also there.

I believe the position of this property is fantastic, just metres from a piste, shops and supermarket. It is always clean and tidy, the hot water and heating are great.

- Pay extra for parking - No parking around the hotel entrance/check-in - Check-in was only possible after 5pm (weekdays) - Apartments need to be cleaned, bed linens removed and garbage disposed before checking-out (or it costs extra) - WiFi free, but not working most of the time - Balcony was dirty - Washing/drying expensive (EUR 6 & EUR 7 per load)

Lovely time. Clean. Great views. Loads of snow. Right next to lift. Would stay again

Great choice of accommodation for a winter family trip with a ski in ski out bonus.

TRÈS beau séjour en famille. Belle station, belle résidence mmv, chouette appart, beau panel d activités. J avais cru lire qu il y avait un restaurant mais on ne l a jamais vu. Est ce du au COVID ? Super club ado pour notre ado. Seul bémol: on a eu beau réserver en février soit 6 mois à l avance en cochant le kit bébé vu notre baby de 6 mois et à l arrivée, rien de prêt dans l appartement. Il a fallu 2 heures avant d obtenir tous les éléments : chaise haute il a fallu insister car on m amenait un rehausseur pour un enfant de 3/4 ans donc inadapté, baignoire, coussin à langer... C'est un peu frustrant à l arrivée. Concernant la propreté, le sol collait et un drap et une taie étaient sales, je les ai changés. Par ailleurs, j avais bien réalisé le check-in à l avance qlq jours avant notre arrivée et à la réception, j ai qd même du tout confirmer à nouveau. Pas sûr que ce'a soit plus rapide donc. Pour la suite, rien à redire. On reviendra ! MERCI

J’ai réservé depuis le mois de février et j’avais précisé que je voulais être en hauteur et non à côté du parking sur la route finalement on m’a mis à côté du parking sous la route heureusement que j’ai refait ma demande et qu’ils ont accepté c’est la seule chose qui a mal commencé sinon par la suite tout était parfait

J'ai apprecié la propreté de la residence et de l'appartement, la piscine, sauna, hamam. J'ai moins apprécié le manque de clareté des informations et reperes dans les couloirs pour trouver notre appartement lors de notre arrivée.(les acenceurs etant fortements occupés nous avons passé 1heure a trouver notre apoartement!!