Even though the website says there is room service and a restaurant, there isn't (the restaurant was closed - even the bar opened much later than it should have on the Sunday). The note we were handed on check-in actually advised "for hygiene purposes, we don't serve meals in the rooms, guests are welcome to have their meals in the main restaurant" and then the receptionist advised the restaurant was closed! There are no restaurants within walking distance and it is not a particularly safe area to walk around at night.. Biggest problem is that the fire escape door on the 4th floor was jammed open to accommodate smokers. Our room was right by this door and couldn't open our windows and had to put up with what seemed like a party taking place on the fire escape at 10:30 at night! Our room (420) because it was so close to the smoking area and obviously the windows had been opened at some stage, had a distinct smoky smell - not pleasant.
Complained to reception the next morning and the receptionists attitude was to laugh and shrug her shoulders. Not sure that propping a fire escape door open is legal, it's certainly a security risk! However, the interior of the hotel appears to have just been refurbished and is extremely comfortable and well thought out. Wi-fi signal was great and the parking was plentiful and secure.