This lodge came as a big disappointment after we had stayed in nine other lodges on our road trip from
South Africa and around Zimbabwe. All were excellent. While the owner, Elizabeth, was very pleasant on arrival, Gwango does not match its description and ironically was the most expensive rate paid for any of our other accommodation. There were no other guests despite it being peak tourist season and the surrounding lodges having high occupancies. The chalets are modest at best without coffee or tea making facilities or bottled water. There was undue interference by visiting family members with the duties of the camp staff. Despite this being a bush camp there were constantly barking dogs from the owners nearby house.There is no basic wifi. We were lucky to secure the last chalet in a neighbouring lodge. Regrettably we have also had no response from Hotel.com to our written complaint.