Prior to arriving, I was a bit worried because of the numerous negative reviews for this place, but Lucerne was absolutely PERFECT for me. The staff checking in was a bit "rough in the edges", while the staff tending to the kitchen and restaurant was BRILLIANT. Upon checking in, a dinner-order was also placed for a particular time that evening, and they called the villa as the food was served. The food - tom yum kung soup and fried rice - was really, really delicious and just the way I personally liked it. The room was clean and the bed was great. In the evening, there was way too many mosquito's to sit outside, but the resort offered complimentary mosquito-oil almost before asking. Therefore, I think the staff was extremely insightful, understanding, forward-thinking and helpful. There was not much in the immediate area outside the resort, but if you come with an own car, it should not pose too much of a problem.