I’m not quite sure you can call this a stay. But for the future i would STAY far away from this place. I booked this hotel at 11 pm after a cancelled flight, hoping for a place to spend the next five hours while I was stranded until my rescheduled flights next morning (early AM) flight. I showed up 15 minutes after I booked the reservation, and was told that there were no rooms available, something to do with housekeeping, and then I should wait a few minutes until they had more direction. After about 40 minutes, I was handed a letter, that I was being transferred over to a sister property the four points by Sheraton airport ( not quite a Kimpton), which was 20 minutes away; eating into the very precious minutes that I had to rest before I have to wake up at 4 am. While I was standing there, the housekeeper came down and mentioned that two rooms were available, but I was told that I could not have those rooms, because they were saving them for airline people. I guess all reservations are not created equal. The worst part of the offense, was how rude the front desk staff was, and just generally unempathetic attitud. You think they would’ve been more apologetic about the situation, but were acting as if my irritation/very very mild annoyance (considering the situation, was unwarranted. I travel to Atlanta for work all the time, I will never step foot in this property again, not to mention that the lobby lounge looks like you’re in the lobby of a commercial office building.