A really cute little hotel, its clean and our room was exactly as pictures dipict!
Tram stop right outside, a big shopping centre down the road, and some cute restaurant/ cafe stops are a stones throw away, it really is an ideal base!
Our room was cleaned daily, the hotel is mostly selfservice so you don't often come across staff, but when we did they were super friendly and helpful!
Would have been nice to have tea/coffee making facilities in the room, although I know that this isn't general for European hotels, and mostly only wanted by us British people.
The only gripes I had were with the organisation:
- Communication from the hotel was pretty minimal, and I had to chase a couple of times for answers on the run up to my stay.
- There is no clear direction on whether breakfast is included or additional.
And my next gripe is nothing to do with the hotel but something to be mindful of: there are major roadworks going on outside the hotel, it took our Uber over an hour to reach us, and even then that was because we walked to the main shopping centre to meet them. The works seem to stop earlier in the day, so won't stop you sleeping, but may well wake you up in the morning.