We booked this hotel for 4 nights, but the website did not mention that the reception was on the third floor with no lift/elevator. I have sore knee issues and going up and down stairs gives me a lot of discomfort. Our room was on the second floor, so everyday, we had to climb up flight of stairs to go for breakfast and climb down stairs to go out to the beach or sightseeing. The entrance to the hotel is a narrow door between two restaurants, not impressive at all. The photos on the website are of the terrace/dining area. If I had known of the lack of a lift, I would not have booked this hotel. Complaints to the front desk were met with the manager would talk with me, but no such person contacted me during the duration of the stay. The breakfast was average with a rude waiter serving who also doubled up as the room cleaner. We complained about the leaky toilet, which was fixed by closing off the water valve, so the next morning the toilet would not flush due to lack of water. The rude waiter came over to check the issue and said the toilet is blocked because we put soiled tissue in the toilet rather than the waste bin. At this point, I lost it and told him to please check the valve, which he had closed off. Of course, once he losened the valve, the flush worked. We were charged $20 for the airport ride when I found out that other hotels offer it as a complimentary service. The only thing going for this hotel is the location across from the beach. Not recommended.